Customized production takes 15-45 business days depending on the product and order volume.
Full payment or prepayment of 70% of the order value is possible
Delivery methods
- Pickup from the production;
- New mail;
- Transportation company;
Payment methods
- Cash on delivery “Nova Poshta”;
- Cashless payment;
- In cash;
- Payment by Visa, Mastercard - LiqPay;
Delivery terms
Pickup from production: by prior arrangement with the manager, so that your pickup is quick and without delay.
Nova Poshta, Deliveries:
Anywhere in Ukraine
Attention: Delivery by Nova Poshta, Deliveri is carried out according to the tariffs of the carrier.
With the help of delivery “Nova Poshta” or “Delivery” you can receive the goods in the office, in any city of Ukraine where there is a working office of the selected carrier. Targeted delivery by Nova Poshta/Delivery courier is carried out to the recipient's entrance/gate. The cost of delivery depends on the weight and volume of the parcel and is calculated according to the current tariffs at the time of shipment. All furniture must be packed in Bonsso branded packaging.
Before shipment, each item is checked and tested by the Quality Control Department and only then is it packaged. When transferring goods from production, the carrier is responsible for the integrity of the cargo, which is agreed with the client in advance.
Important! Upon receipt of the goods, the buyer has the right to open the packaging and check the goods for completeness, for defects or damage. If there are any defects, the buyer and the delivery service representative shall draw up an acceptance certificate, where all defects must be indicated.
If the goods are significantly defective, i.e., cannot be used for their intended purpose, the buyer shall draw up a certificate of refusal to accept the goods and shall not pay for the delivery. If the goods were inspected without the presence of a delivery representative and/or the delivery acceptance certificate was not signed by a delivery representative, Bonsso declines all liability for completeness and any damage.
When drawing up the act, it is necessary to record the defects/damages on a photo or video, as well as take a photo of the act, and notify our manager for further transmission to the relevant department of our company.
Transportation company: orders are shipped by truck after full payment of the order. Delivery is made to major cities and regional centers. This type of delivery requires prior agreement with the manager. Additionally, you will be contacted by a Bonsso logistician to clarify the details of the cost and delivery time.
Please note that goods made to order (taking into account the choice of size, materials, color or other parameters) are classified as non-standard products and cannot be exchanged or returned.